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584754](tel:+447361584754) [![Direct Paving Group UK](/__l5e/assets-v1/a7c578c4-235e-4c2f-8613-c7c765e4c965/logo.png)](/) [Home](/)[About](/about) [Services](/services) [Resin Driveways](/services/resin-driveways)[Block Paving](/services/block-paving)[Patios](/services/patios)[Shingle & Gravel Driveways](/services/gravel-driveways)[Ground Preparation & Drainage](/services/ground-preparation-drainage)[Landscaping & Turfing](/services/landscaping-turfing)[Fencing Installation](/services/fencing)[Brickwork & Garden Walls](/services/brickwork-walls)[Decking Installation](/services/decking) [Areas](/areas) [Hook](/areas/hook)[Basingstoke](/areas/basingstoke)[Camberley](/areas/camberley)[Fleet](/areas/fleet)[Farnborough](/areas/farnborough)[Frimley](/areas/frimley)[Andover](/areas/andover)[Reading](/areas/reading)[Winchester](/areas/winchester) [Our Work](/our-work)[Reviews](/reviews)[Contact](/contact) [07361 584754](tel:+447361584754)[Get Free Quote](/contact) 1. [Home](/) 2. Terms & Conditions Legal # Terms & Conditions Last updated: 2026 ## About these terms These terms apply to quotes, installations and any related work provided by Direct Paving Group UK ("we", "us", "our"). They do not affect your statutory rights as a consumer. ## Quotes Written quotes are valid for 30 days from the date issued and are based on the site conditions observed during our free site visit. Prices are fixed unless the scope of work changes; any additional works discovered during excavation will be quoted, explained and agreed in writing before we proceed. ## Deposits and payment A deposit is required to secure your installation date. Stage payments may apply on larger projects, with the balance due on completion. We accept bank transfer, cash and card. Ownership of installed materials transfers to you on final payment. ## Scheduling and access Confirmed start dates depend on weather, ground conditions and safe site access. If we're unable to work due to circumstances outside our control we'll notify you promptly and rearrange at the earliest opportunity at no extra cost to you. ## Workmanship guarantee Every project is backed by a written workmanship guarantee of up to 10 years, issued on completion. The guarantee covers structural integrity, installation defects and sub-base failure under normal use. It does not cover damage caused by third parties, vehicles exceeding the design load, ground movement outside our control, or lack of reasonable maintenance. ## Manufacturer warranties Where product manufacturer warranties apply (for example on Marshalls, Brett, Bradstone or Tobermore ranges), those warranties are provided in addition to our workmanship guarantee and are administered directly with the manufacturer. ## Insurance We hold £1 million public liability insurance for all work we undertake. A copy of the current policy schedule is available on request. ## Cancellations You may cancel a booking without charge until materials have been ordered on your behalf. After that, deposits may be non-refundable to the extent that materials or bespoke items have been committed to. ## Complaints If anything is not to your satisfaction, contact us at [directpavinggroup@outlook.com](mailto:directpavinggroup@outlook.com) or 07361 584754. We aim to acknowledge complaints within two working days and resolve them promptly and fairly. ## Governing law These terms are governed by the laws of England and Wales. ![Direct Paving Group UK](/__l5e/assets-v1/a7c578c4-235e-4c2f-8613-c7c765e4c965/logo.png) Premium resin, block paving and landscaping across Hampshire. Owner-led, £1 million insured, up to 10-year workmanship guarantee. [4.8 · 13 Google reviews ](https://share.google/W4poiZgnzG2lknFBi) ### Services - [Resin Driveways](/services/resin-driveways) - [Block Paving](/services/block-paving) - [Patios](/services/patios) - [Shingle & Gravel Driveways](/services/gravel-driveways) - [Ground Preparation & Drainage](/services/ground-preparation-drainage) - [Landscaping & Turfing](/services/landscaping-turfing) - [Fencing Installation](/services/fencing) - [Brickwork & Garden Walls](/services/brickwork-walls) - [Decking Installation](/services/decking) ### Areas - [Hook](/areas/hook) - [Basingstoke](/areas/basingstoke) - [Camberley](/areas/camberley) - [Fleet](/areas/fleet) - [Farnborough](/areas/farnborough) - [Frimley](/areas/frimley) - [Andover](/areas/andover) - [Reading](/areas/reading) - [Winchester](/areas/winchester) ### Contact - [07361 584754](tel:+447361584754) - [directpavinggroup@outlook.com](mailto:directpavinggroup@outlook.com) - Hook, Hampshire ### Opening Hours - Monday – Friday 8am – 5pm - Saturday 9am – 3pm - Sunday Closed © 2026 Direct Paving Group UK. All rights reserved. [Privacy Policy](/privacy-policy)[Cookie Policy](/cookie-policy)[Terms & Conditions](/terms-conditions) Registered address: Hook, Hampshire · £1M Public Liability Insurance [Call](tel:+447361584754)[Free Quote](/contact) We use essential cookies to make this site work, plus optional analytics cookies to help us improve it. See our [Cookie Policy](/cookie-policy). AcceptReject